International Shipping & Returns

Christmas Shipping - Last Dates

• UK - Standard - Thursday 19th December
• UK - Premium DPD & Royal Mail - Friday 20th December - 1pm
• UK - Next Working Day - Monday 23rd December - 1pm

• USA & Canada - Thursday 18th December
• EU - Thursday 18th December
• ROW - Tuesday 16th December

Christmas Return Policy

Any items intended for Christmas gifts which are bought outside of our 30-day return or 45-day exchange window are eligible for an exchange only. All exchange requests must be returned to us by Friday 17th January 2025, with all original tags intact.

Christmas & New Year Opening Hours

• Closed - 24th to 29th December
• Open - 30th & 31st December
• Closed - 1st & 2nd January
• Open - January 3rd onwards normal working hours

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• Please process your returns at Returns Portal (global-e.com)
• Enter your full #PJK order number to proceed past login

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International Shipping

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Asia

• FREE Express shipping on orders of £150 or more
• International - Tracked & Signed (3-7 days) - £15
• Return Shipping - £20

Australia

• FREE Express shipping on orders of AUD $250 or more
• Express by DHL (3-7 days) - AUD $25
• Return Shipping - AUD $25
• Read about our international returns service

Canada

• FREE Express shipping on orders of CA $260 or more
• International Express (2-5 working days) - Tracked & Signed - CAD $20
• Return Shipping - CAD $20

Europe

• FREE Standard shipping on orders of €100 or more (4-7 days)
• Standard Shipping (4-7 days) - Tracked & Signed - €7
• Express (2-5 working days) - Tracked & Signed - €15
• Return Shipping €15

Japan

• FREE Standard shipping on orders of 28500 YEN or more (4-7 days)
• International Express (4-7 working days) - Tracked & Signed - 3000 YEN
• Return Shipping - £15

New Zealand 

• FREE Express shipping on orders of $350 or more
• International by DHL Express - Tracked & Signed (4-7 working days) - NZ $25
• Return Shipping - NZ $25

New Zealand 

• FREE Express shipping on orders of $350 or more
• Express by DHL - Tracked & Signed (4-7 working days) - NZ $25
• Return Shipping - NZ $25

Norway

• FREE standard shipping on orders of kr2400 or more
• Express by DHL - Tracked & Signed (4-7 days) - NOK kr145
• Standard by DHL Express - Tracked & Signed (5-7 days) - NOK kr99
• Return Shipping - kr145

Qatar

• FREE Standard shipping on orders of 700 QR or more (4-7 days)
• International Express (4-7 working days) - Tracked & Signed - 70 QR
• Return Shipping - £15

Saudi Arabia

• FREE Standard shipping on orders of 700 SAR or more (4-7 days)
• International Express (4-7 working days) - Tracked & Signed - 700 SAR
• Return Shipping - £15

Switzerland

• FREE standard shipping on orders of CHF 200 or more
• Standard by Road - DPD (4-7 days) - Tracked & Signed - CHF 10
• Express by DHL (2-5 days) - Tracked & Signed - CHF 15
• Return Shipping - CHD 15

United Arab Emirates

• FREE Express shipping on orders of 700 AED or more (2-5 working days)
• DHL Express (2-5 working days) - Tracked - 70 AED
• Read about our international returns service

USA

• FREE Express Shipping (DHL 2-4 days) on orders of $100 or more
• Fedex (3-5 working days) - Tracked - USD $8
• DHL Express (2-3 working days) - Tracked - USD $15
• Read about our international returns service
• Return Shipping $15

Rest of the World

• FREE Express shipping on orders of £150 or more
• International by DHL Express - Tracked & Signed (4-7 working days) - £15
• Return Shipping £20

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